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Important notice: SalusCare, Inc is an equal opportunity employer. All applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, genetic information, marital or veteran status, disability or any other characteristic protected by law. SalusCare, Inc is a drug free workplace and adheres to the drug free workplace program as outlined under Florida worker’s compensation law. All applicants being considered for employment will be required to undergo a drug screen. Refusal to submit or positive results of the test will prohibit you from being offered employment.
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Customer Care Representative I
Job Code:
24-042-006
Campus/Location:
Evans Campus
FT/PT Status:
Full time 40
Work Hours:
8:00 AM - 5:00 PM
Job Responsibilities:
Applications must be completed on our website at https://www.vscyberhosting2.com/saluscare/ in order to move forward with your application!
This is a highly responsible clerical position that requires a great deal of patient contact by phone or in person at the front desk.
Must exercise independent judgment and demonstrate specific departmental knowledge as well as general agency knowledge.
Customer Care Representatives will be assigned to central phone line responsibilities and front desk responsibilities on a rotating basis and based on daily staffing patterns.
Must have a High School diploma and at least one year of clerical experience!
SalusCare also offers: AN OUTSTANDING BENEFITS PACKAGE INCLUDING PAID VACATION TIME, MEDICAL INSURANCE AND MUCH MORE!
Job Qualifications:
Requires a HS diploma or equivalent and at least one year of office/clerical work experience with frequent customer contact OR an Associate’s Degree with 6 months of successful work experience in any field. Must have excellent customer service skills, positive attitude, communication and organizational skills. Must be able to attain/maintain competency with agency electronic health record and use it effectively within required timeframes. Bilingual (English/Spanish) preferred.