Openings

ESSENTIAL FUNCTION: Provide individualized and trauma-informed services to children and their families.

DUTIES AND RESPONSIBILITIES:

• Provide hotline, intake, crisis intervention, advocacy and case management services in-person and on the hotline, informally assessing for emotional, physical, social, and educational needs and formulating individualized service plans.
• Act as a positive role model for parent-child interactions, using rewards and non-physical consequences.
• Facilitate support, social skills, and education groups for adults and children.
• Provide educational services to child clients, including needs assessments, curriculum selection, material maintenance, tutoring, and case management.
• Work with other agencies, including local school personnel, in order to enhance the overall well-being and educational experience of child clients.
• Collect, maintain, and distribute information and resources for working with child survivors.
• Manage and maintain the supplies, play and computer equipment used in the Children’s Program.
• Facilitate support, social skills, and education groups for adults and children.
• Ensure an adequate level of housekeeping to provide a clean and safe environment for residents, reporting any needed repairs. This can also include organizing closets and pantries, sorting donations, and readying rooms for new clients.
• Cover on-call rotation, responding to survivors within community settings such as hospitals, law enforcement agencies and other social service organizations.
• Maintain communication with others and work to fulfill the agency’s mission, vision and philosophy. This includes attending regularly scheduled team meetings.
• Recognize personal emotions, thoughts and values and how they influence behavior, managing their effects on service provision.
• Report any incident of child or elder abuse to the appropriate Hope Alliance team members.
• Assist with the collection and maintenance of data for statistical and programming purposes.
• Assist with recruitment, training, and engagement of volunteers and interns as well as community education efforts.
• Perform other duties as approved VP, Client Services and assigned by immediate supervisor.